Facilitation Skills

It is impossible to be part of an organization and not attend meetings.

There is an increasing understanding that we have to pay attention to the process elements of meetings, if we want them to be effective. With the technique of asking rather than telling, and listening to build agreement, facilitation is the new leadership skill every manager needs to learn.

Managers and supervisors are often asked to facilitate rather than instruct their meetings and training sessions.

This workshop represents materials and ideas that have been tested and developed over twenty years of active facilitation in all types of environments.

How You Will Benefit:

  • Distinguish facilitation from instruction and training.
  • Identify the competencies linked to effective small group facilitation.
  • Understand the different between content and process.
  • Identify the four stages of team development and ways to help teams through each stage.
  • Use common process tools to make meetings easier and more productive.

What You Will Cover:

  • What is a Facilitator?
  • Types of groups.
  • Content and Process.
  • Group Norms.
  • Types of Thinking.
  • Facilitating an Open Discussion.
  • Controversial Issues.
  • Listening for Common Ground.
  • Common Facilitation Techniques.
  • The Language of Facilitation.
  • Dealing with Difficult Dynamics.
  • Interventions.
  • Sustainable Agreements.
  • Stages of Team Development.
  • Analysis Tools.
     



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