Either you are a coach, counselor or supporter; you are always a role model. Your sole responsibilities are to guide employees proficiently, provide challenging opportunities, and encourage your employees to gain and develop up-to-the-minute skills. Coaching is based on knowing when to delegate, develop and determine tasks. Knowing how and when to coach is an essential skill that can benefit both you and your organization. This three-day workshop will help you become a better coach in all senses of the word.
How You Will Benefit:
- Understand how coaching can be used to develop your team.
- Develop the coaching skills that help improve individual performance.
- Demonstrate the behaviors and practices of an effective coach.
- Recognize employees’ strengths and give them the feedback they need to succeed.
- Identify employee problems and ways you can help to correct them.
What You Will Cover:
- Defining coaching.
- The two schools of coaches.
- Five critical coaching skills.
- Communications skills.
- Non-verbal communication.
- Johari Windows.
- Learning styles and principles.
- Methods of feedback.
- Benefits/consequences approach.
- Dealing with problem employees.
- When not to coach.