An article in the March 11, 2010 edition of TIME magazine purported to explain “why we have entered the post-trust era.” Indeed, we seem to be in a time where people act inappropriately and then refuse to take responsibility for their actions. Who can we blame for the world economic crisis, or issues with religion, or the outcomes of our governments, or the state of the environment?
More to the point, why do we spend so much time and energy looking to pin the blame on someone (usually anyone but ourselves)?
With this in mind, it’s no wonder that organizations who promote accountability are more successful and more productive. In this workshop, you will learn about what accountability is, how to promote it in your organization, and how to become more accountable to yourself and others.
This three-day workshop will help you teach participants how to:
- Two models of team development
- Understand what accountability is and what events in history have shaped our view of it
- Identify the requirements for personal and corporate accountability
- Apply the cycle of accountability and the fundamental elements required to build an accountable organization
- Describe what individuals must do to become accountable
- Build skills required for accountability, including goal setting, giving and receiving feedback, and delegation
- Pinpoint ways to build ownership in your organization
- Isolate areas for further self-improvement
- The PTPS will give you useful feedback about your team player style.
- Identify ways you will want to change to improve your team player style.
- Better understand and appreciate differences among team members.
- Identify those ways your team must improve to be more effective.
- Develop an action plan for those improvements.
- Clearly identify how delegation fits into your job and how it can make you more successful.
- Identify different ways of delegating tasks.
- Use an eight-step process for effective delegation.
- Give better instructions for better delegation results.
- Ask better questions and listen more effectively.
- Recognize common delegation pitfalls and how to avoid them.
- Test your delegation skills.
- Develop strategies for dealing with team conflict and common situations
Core Behavioral Competencies Development:
- Accountability: Ability to be relied upon to ensure that projects within areas of responsibility are completed in a timely manner.
- Building Trust: Ability to create a work environment that encourages staff to practice respect, demonstrate open communication and promote accountability.
- Building Work Relationships: Ability to work effectively with others, outside the line of formal authority. Ability to accomplish organization goals and to identify and resolve problems.
- Delegation: Ability to allocate decision-making authority and/or task responsibility to others to maximize the organization and individuals’ effectiveness.
- Influence: Ability to use appropriate interaction skills to guide individuals or groups to work.
- Managing Conflict: Ability to deal with others in difficult and complex situations to achieve resolution or adherence to laws and/or regulations. Ability to use appropriate interpersonal skills and methods to reduce tension and resolve conflict.
- Stress Tolerance: Ability to deal with high stress situations calmly and effectively
- Tenacity: Ability to stay with a job or plan until the desired objective is achieved or is no longer reasonably attainable.