Developing High Performing Teams
Your success as a manager can often depend on how well your team operates. How are their problem-solving skills? Are they enthusiastic and motivated to do their best? Do they work well together? There have been hundreds of studies demonstrating that human beings function better and learn better in groups.
If you want to develop your team leadership skills and unleash the talent of your individual team members, this workshop is a practical look at current leadership practices that work.
The course specifically addresses important areas within; skills and awareness. Diversity management is not about walking through a number of equal opportunity guidelines and local laws to force people to comply with regulation. Instead, it is about increasing staff’s awareness to the advantages of diversity and how it can come to profit their organisation or the society as a whole. In addition to awareness, it is also important to work on skills such as listening to others, empathy, confronting inappropriate behaviour, giving feedback and so on. By progressing on these two dimensions, individuals can vastly increase the quality of their interaction and communications with those who are different from them and in turn improve productivity and efficiency.
This three-day workshop will help you teach participants how to:
- Identify different types of teams
- Build teamwork by recognizing and tapping into the twelve characteristics of an effective team
- Promote trust and rapport by exploring their team player style and how it impacts group dynamics
- Recognize the key elements that move a team from involvement to empowerment and how to give these elements to their team
- Develop strategies for dealing with team conflict and common situations
- Use action planning and analysis tools to help their team perform better
- Appreciate the importance of diversity in organisations and learn about the best strategies to exploit it
- Respond to attitudes and behaviours related to diversity and learn how to express yourself better when dealing with others
- Understand the roots of perspective taking and stages of cultural integration to increase the efficiency of your communication with others
- Use Hofstede’s cultural dimensions to predict other nationalities’ behaviour and use effective strategies to interact with them
- Use effective body language to put others at ease and improve your communication skills
- The importance of being able to use a repertoire of leadership styles in different situations and with different people
- The concept of emotional intelligence as developed by different theorists and how it applies to the leadership role
Behavioral Competencies Development:
- Valuing Diversity: The ability to recognize and respect the value of individual differences at all levels of the organization. Ability to provide employment and development opportunities equitably to support a diverse workforce.
- Relationship Building: The ability to identify, build and maintain formal and informal networks and productive relationships with both internal and external stakeholders. It includes leveraging these contacts to influence positive outcomes for the company
- Teamwork: The ability to work cooperatively across organisational boundaries to achieve shared goals. Possesses an understanding of team dynamics and provides tangible contributions to teams, fostering collaboration and an environment of mutual trust and respect.
- Attention to Detail: Ability to accomplishes tasks and processes accurately and completely.
- Building Trust: Ability to create a work environment that encourages staff to practice respect, demonstrate open communication and promote accountability.
- Initiative: Ability to take prompt action to accomplish objectives. Ability to take action to achieve goals beyond what is required. Ability to be proactive.
- Integrity: Ability to maintain social, ethical, and organizational norms. Ability to firmly adhere to codes of conduct and ethical principles.
- Continuous Improvement: Ability to take action to improve existing conditions and processes. Use appropriate methods to identify opportunities, implement solutions, and measure impact